How Do I Actually Use My Google Business Profile for Free Marketing?
It's free. It takes 20 minutes. And it shows up when people Google exactly what you do. Why aren't you using it?
Quick Answer
It's free. It takes 20 minutes. And it shows up when people Google exactly what you do. Why aren't you using it?
Why Are You Ignoring the Most Powerful Free Marketing Tool That Exists?
You're spending $50/month on a scheduling tool, $200/month on an email platform, and $0 on the thing that shows up when someone Googles 'business coach near me.' Your Google Business Profile is free. It takes 20 minutes to set up. And it appears at the exact moment someone is actively looking for what you do.
That's not top-of-funnel awareness. That's bottom-of-funnel intent. Someone searching 'financial consultant [your city]' isn't browsing — they're shopping. And if you don't have a Google Business Profile, you're invisible to them. Your competitor who set hers up last month? She's getting those calls instead.
Even if you work remotely or don't have a physical office, you can still have a Google Business Profile. Service-area businesses — where you go to the client or work virtually — are fully supported. You just choose not to display your address. Your business still shows up in search results.
How Do You Set It Up in 20 Minutes?
Go to business.google.com. Sign in with your Google account. Click 'Add your business.' Enter your business name, category, and location (or service area). Google will verify you — usually by sending a postcard with a code, though sometimes they offer phone or email verification.
Once verified, fill out everything. Business hours. Phone number. Website URL. A description that includes your key services and location naturally — don't stuff it with keywords, but don't be vague either. 'Business strategy and operations consulting for women entrepreneurs in [city] and nationwide' is better than 'helping women thrive in business.'
Add photos. Your headshot. Your workspace. Your logo. Businesses with photos get 42% more requests for directions and 35% more clicks to their website. That's not our data — that's Google's. Upload at least 5 photos. Update them quarterly. It signals to Google that your listing is active and maintained.
How Do You Get Reviews (Without Being Weird About It)?
Reviews are the currency of Google Business Profile. More reviews = higher ranking = more visibility. But asking for reviews feels awkward. So most business owners don't do it. And then they wonder why they're on page 2.
Here's how to ask without cringing: at the end of a successful project or engagement, send this: 'I'm so glad we got to work together. If you have 2 minutes, a Google review would mean the world to me — it helps other women find the kind of support you got. Here's the link: [direct review link].' That's it. Simple. Direct. Not desperate.
Build it into your offboarding workflow. After you send the final deliverable and the client is happy, the review request goes out automatically. Inside Soul-Aligned Social, you can tag clients as 'review requested' so you never ask twice. Make it systematic, not random.
What Else Should You Do to Stay Visible?
Post updates on your Google Business Profile. Yes, you can post there — most people don't know this. Share a blog post, an offer, an event, or a business update. Google prioritizes active listings. A listing that gets updated weekly ranks higher than one that was set up and forgotten.
Respond to every review. Every single one. 'Thank you so much — I loved working with you too' is fine. For the rare negative review: respond professionally, take the conversation offline, and don't argue in public. How you respond to criticism tells potential clients more about you than the criticism itself.
Use the Q&A feature proactively. You can ask and answer your own frequently asked questions. 'Do you work with clients outside [city]?' 'Yes, I work with women entrepreneurs nationwide via Zoom.' Now that answer shows up when someone searches for you. Free. Permanent. Useful.
Your Google Business Profile isn't a set-it-and-forget-it tool. Treat it like another marketing channel — because it is. A channel where every single person who sees you is already looking for what you offer. That's marketing gold. And it costs you nothing but 20 minutes a month. Integrate it into your weekly planning and watch what happens.

Cheers to your success,
Heidi Totten
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